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DEVICE LANDING PROGRAM
Health plans may see up to 20% of their members without access to a smart device or internet. Device Landing program was developed to equip these members with the appropriate technology to conduct an effective telehealth experience.
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Quickly diagnose member technology deficiencies
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Deploy internet enabled tablet 48 hours before the appointment
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Simple 1 click app for member to access their telehealth appointment
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Outreach call 10 minutes prior to appointment to confirm there are no issues
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Technical support line for any questions or needs by members
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Full equipment tracking and shipping status within the system
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